The Real Mad Men

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Authors: Andrew Cracknell
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engaging pictures of the people you’d least expect chewing through a hunk of Levy’s. And if they looked authentic, that’s because they were authentic. Howard Zieff, the photographer, who went on to direct some of the very best commercials of the sixties before starting a new career as a Hollywood director recalls, ‘We wanted normal-looking people, not blonde, perfectly proportioned models. I saw the Indian on the street; he was an engineer for the New York Central. The Chinese guy worked in a restaurant near my midtown Manhattan office. And the kid we found in Harlem. They all had great faces, interesting faces, expressive faces.’
    It would be easy now to dismiss the whole campaign as stereotypical, even condescending, but not then – far from it. These ads were startling for the simple reason that such people weren’t usually seen starring in advertising. New Yorkers revelled in it, demanding copies of the Levy’s posters as well as the bread. It reflected and celebrated their contemporary multi-culturalism, and for the immigrants it helped ‘normalise’ their status simply by making them seem an accepted, normal part of society.
    It is a wonderfully simple idea, little more than the strategy, photographed. Yet within it you can find all the unique hallmarks of a DDB campaign: wit, surprise, freshness, fun, simplicity, directness, a credible promise – and again that knowing but friendly nod and wink towards the consumer.
    THIS, IN ESSENCE , was what was so different about DDB. The new graphics, the design, the choice of typefaces, the style of copy – all are fascinating in their own right, but in the end they’re not the answer, just part of the means to the end. What these ads were doing was signalling a changed relationship between those who would sell and those who would buy. A relationship based not just on respect for the people’s taste but for their intelligence and ability to discern what really mattered in their lives from the purely transitory.
    To a client, his product is life and death, something that if only the wilful public would try, they’d realise would change the course of their lives; but to a busy housewife or commuter, it’s often no more than an irksome purchase on the way to something else. DDB had the honesty to recognise this, and the candour and skill to communicate that recognition, making the potential buyer an ally rather than a target. ‘The artist rules the audience by turning them into accomplices’, as Arthur Koestler put it.

    1964–5, DDB’s ‘You don’t have to be Jewish…’ campaign for Levy’s, a huge commercial and cultural success.
    Bill Bernbach’s people, without impudence but based on self-respect and a belief in their ability to communicate properly with the public, ended the slavish deference towards the client and the product. Bernbach recalled a conversation with a new business prospect: ‘“What would you say, Bill, if you were told exactly where to put the logo and what size it would be [on the advertisement]?” I had $10 million riding on my answer and I said, “I would say we’re the wrong agency for you”.’
    It wasn’t a question of either Reeves’ hard sell or Ogilvy’s respectful but rule-based formulaic sell. It took the best of both and shucked off the remains. As Bob Gage had observed, no DDB ad would ever be created without a rigid consumer proposition at its centre, the philosophy at the heart of Reeves’ USP idea. And no DDB ad would ever be created without deep respect, not just for the consumer’s intelligence, but also the consumer’s true priorities. Bill Bernbach stopped selling dreams and started selling the truth – wrapped in wit.

 
4 Lighting the Touchpaper

    Â 
    â€˜Have we ever hired any Jews?’ ‘Not on my watch… we’ve got an Italian.’
    ROGER STERLING AND DON

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